Privacy policy

for our business relations, applicants, customers, partners and website visitors

We, ESXA process sensitive data from our business relations, applicants and website visitors in the context of our services and applications or a visit to our website. We attach great importance to the careful handling of this data and we do everything we can to treat your personal data with care, security and confidentiality. In this privacy statement we explain which personal data we collect and use and for what purpose. Which personal data we process depends on the service we provide to you.

Personal data services

We offer a wide range of services in the field of importing exotic fruit, exotic vegetables and other specialties, so that you end up with us for many things.

In that context, we erase personal data with you. We process the data that you provide to us during our business relationship, to which you grant us access or that we otherwise obtain from third parties.

In addition to your personal details, these may also be personal details of your own business relationships (including: any employees, buyers, suppliers, carriers or self-employed persons).

This data includes:

• first and last name;

• sex;

• e-mail address;

• address data;

• telephone number;

• contact details and name and position of contact person;

• identification data, including social security number and passport number (if required).

In some cases we process the personal data in order to comply with a legal obligation, but usually we do this in order to be able to implement our services. We set out the purpose for which we use this personal data in the agreement with you. If you provide us with an additional assignment, we will use the information that we already have under the original agreement. If you give us an order to send an order directly from a country outside the European Union to you, then we will pass on personal data to our relationship as necessary to implement the contract for services existing between us.

If we wish to process personal data for reasons other than your request, we will request your consent. Please note that in certain cases we process (store) personal data in order to comply with a legal obligation and / or in connection with legal proceedings.

Personal data application

When you apply to us, we may process the following personal data from you:

• first and last name;

• sex;

• date of birth;

• e-mail address;

• address data;

• telephone number;

• photo;

• CV and motivation.

We use the above information solely for the purpose for which we received it, namely to assess whether you are a suitable candidate for the position and to keep you informed of the application process. If you give us permission, we can save your data for a longer period. That way we can approach you if a vacancy becomes available.

Personal data website and newsletter

When you use our website, we can - depending on the data you enter yourself, for example by filling in our contact form - process the following data from you:

• first and last name;

• sex;

• e-mail address;

• telephone number.

We use the above information only for the purpose for which we received it, for example:

• to inform you about promotions and offers through periodic newsletters;

• to answer your questions or handle your complaints; and

• to improve (on an individual level) our website and our online services. We do this on the basis of: your preferences, market and customer surveys carried out and the use of our website by visitors.

Cookies

ESXA use cookies on our website. A cookie is a small file that is sent by an internet server and that is stored on your computer, tablet or mobile phone. Cookies per se cannot identify an individual user, but only the computer or mobile device that you use through a randomly generated identification marker. You can refuse the use of cookies through your browser settings. In that case it may be that not all functionalities of this website remain available. For complete information, please refer to our cookie statement.

Retention periods

We will not keep your personal data for longer than is strictly necessary to achieve the aforementioned purposes.

Newsletter

If you have given your permission, we can send you our newsletter by e-mail. With every communication this way a cancellation option is included with which you can indicate that you are no longer interested in our newsletter.

Distribution to third parties

The information you provide will only be passed on to third parties if this is necessary for the delivery of the products you have ordered or the services you have requested. If the engagement of third parties means that they have access to the personal data, or that they record and / or otherwise process it, we will agree (in writing) with those third parties that they will comply with all obligations under the privacy legislation.

Furthermore, we will not provide the information you provide to other parties if you have not given permission, unless this is legally required or permitted.

Third party websites

This statement does not apply to third-party websites that are linked to our website through links. We cannot guarantee that these websites will handle your personal data in a reliable or secure manner. Always read the privacy statement of this website before using the website in question, to ensure that your information is handled properly.

Security of your data

We have implemented the necessary security measures to prevent the loss, unauthorized use or alteration of information that we receive and process. We take into account the interest to be protected, the state of the art and the costs of the relevant security measures. We ensure that any processors also use the necessary security measures.

We oblige our employees and any third parties who necessarily have access to the personal data to secrecy.

View, change and delete your data

If you have provided us with personal data, you can view, change and remove this data at any time. You have the following rights in that context:

• right to inspect: the right to see which personal data we hold about you;

• right to change: the right to have your personal data changed / improved;

• right to delete: the right to have your personal data deleted;

• the right to transferability: the right to have your personal data (digitally) transferred;

• right to limit the processing: the right to have the use of your personal data restricted in certain cases.

If you wish to exercise one of these rights, you can send an e-mail to legal @ esxa.com. We will inform you within four weeks of the request whether this request can be accepted. Upon approval, we will execute the request as soon as possible. If we can not meet your request, we will explain this to you. We can not always comply with a request to delete data. We have to store certain information on the basis of legislation and regulations.

Please note that we may no longer be able to provide certain work or services if you request us to remove (some) personal data, or to no longer share it with third parties.

Canada National Data Protection Authority

If you have complaints about the processing of your personal data, you can of course submit this to us in writing so that we can look for a solution with you. This does not affect the fact that privacy legislation offers you the right to submit a complaint to the privacy regulator: the Canada National Data Protection Authority.

Questions?

Questions about privacy and / or this privacy statement can be asked by emailing our legal department (legal @ esxa.com).

Changes to this privacy statement

We may change this privacy statement from time to time. Changes will be published on our website. Therefore, check this webpage regularly to see if changes have occurred.

This privacy statement was drawn up on 1 Jan 2021 and has not been changed since.